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We help our clients with: |
Support Staff Organization
Forms Management
Mail and Reprographics Systems |
Office Technologies
Space Planning
Documentation |
We help clients find, integrate and employ the most effective processes and technologies, including automated mail delivery systems, digital publishing and efficient operating layouts, which support specific business processes. |
The rapid evolution of office technologies has led to significant changes in how traditional secretarial and clerical tasks are performed and who performs them. Emphasizing job redesign, task simplification, and workload redistribution, we can reengineer support staff tasks to increase effectiveness and productivity. |
Whether paper or electronic, forms remain an indispensable tool for collecting, processing and distributing information. We design and implement systems to assure that forms are properly designed to capture and retrieve the correct information, as well as manage the creation and inventory of hard copy forms. |
We help clients develop solutions [systems analysis, requirements specifications, design, and implementation] to information processing problems that match their business processes and prepare strategic plans that establish priorities for automation of information management. |
So that a client's office space is as functional as it is beautiful, we work with the client's team of architects and interior designers to define tasks and work flow, to analyze administrative systems, and to define workstation and environmental requirements. |
Effective documentation is essential to meet quality assurance standards [e.g., ISO 9000 and GMP], and to assure that knowledge of systems and processes is preserved and kept current. We can document manual and automated systems and tailor the format of the documentation to the use and the user, employing traditional hard copy formats or on-line hypertext. |
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